Returns & Exchanges
At ARJ Los Angeles, we want you to be completely satisfied with your home decor and furniture selections. If a piece does not perfectly complement your space, we offer a 30-day return window for items in their original, unused condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully repackage your items in their original ARJ Los Angeles packaging, ensuring all protective padding is included to prevent damage during transit.
- 3.Label and Ship
Print the prepaid shipping label provided via email, attach it securely to your parcel, and drop it off at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our warehouse team inspects the returned items for quality assurance, your refund will be processed back to your original payment method within 5-7 business days.
